Question

crm is just an it issue
true or false​

Answer 1

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$\huge\boxed{\underline{\mathcal{\red{A}\green{N}\pink{S}\orange{W}\blue{E}\pink{R}}}}$

$\huge\boxed{\fcolorbox{black}{pink}{FALSE}}$

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.

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