Question

Customer Relationship Management is about

(A) Motivating employees

(B) Acquiring the right customer

(C) Instituting the best processes

(D) All of the above​

Answer 1

Answer:

D. option is right

Explanation:

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Answer 2

The right option in context to this question is OPTION D: All of the above.

• Customer Relationship Management is a tool used in business strategies to improve relationships with customers and other businesses.
• It is not a one-step procedure that merely entails maintaining positive customer relations.
• It also entails inspiring employees to produce their finest work in order to enhance their consumer base.
• Technology and surveys are used to raise awareness of the product, and data analysis is used to identify the best customers for their market.
• For managing customer relationships, the best methods and processes are used throughout.
• Therefore, all of the choices are correct.