Customer Support Exercise How would you respond to the following seller query? Hi, I have received an order but one has come to pick it up. How to frame your answer: 1. Introduce yourself. 2. Apologise for the bad experience. 3. Share this is a common occurrence and if they don't receive a confrmation in 24 hours, the amount will be automatically re-funded. 4. Thank the customer for calling. Remember L.A.S.T. Record your answer here!
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Answer:
1. The information is / are not entirely accurate (circle the correct form of Verbs)
2. There is ______ chance that we'll get there in time.
(many / no / few)
(choose the correct determiners from the brackets)
3. He gave me a lot of advice yesterday. (Circle the countable nouns and underline the uncountable nouns.
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Explanation:
mzzmzkzkzkzkzkzkzkkzkzkzzkkzkzkzzkz
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