Question

Customer Web Access was down because of which human error type ?
a) Process or Rule Based
b) Lapse
c) Knowledge Based
d) slip​

Answer 1

Answer:

Plz thanx me and make me brainlist then I will follow u and take free points Ok

Answer 2

Answer:

Customer Web Access was down because of c)Knowledge based human error type.

Explanation:

• Rule- grounded and process- grounded miscalculations are made when the person's action went exactly as planned they just did the wrong thing believing it to be correct. In a rule- grounded mistake, the person makes a bad decision through the use or abuse of a rule( either the correct rule or a bad rule).
• slips and lapse( skill- grounded crimes), and miscalculations. These types of mortal error can be to indeed the most educated and well- trained person. Slips and setbacks do in veritably familiar tasks which we can carry out without important conscious attention, eg driving a vehicle.
• Knowledge- Grounded Mistake, Individual has no rules or routines available to handle an unusual. situation resorts to first principles and experience to break problem calculate on out- of- date chart to plan strange route.

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