Dabbawala give code number on each lunch box to word wrong delivery this is methodology is called
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poka yoke
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Mumbai Dabbawalas give an alphanumeric code to each lunch box to avoid wrong delivery, this methodology is Poka Yoke.
Poka and yoke are Japnese words, poka means mistakes and yoke means avoid, therefore poka yoke means to avoid mistakes and this is what Mumbai Dabbawalas do, they provide service with an accuracy of 99.99999% while fighting with all odds of Mumbai traffice and weather.
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