dabbawala short note
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Answer:dabbawalas (also spelled dabbawallas or dabbawallahs, called tiffin wallahs in older sources) constitute a lunchbox delivery and return system that delivers hot lunches from homes and restaurants to people at work in India, especially in Mumbai.The Dabbawalas shared their secret of delivering 2 lakh dabbas on time with an accuracy rate of 99.99% with 100% customer satisfaction. This is the perfect example of excellent supply chain and logistics management.Mahadeo Bhavaji Bachche
The business of delivering tiffin boxes in Mumbai started in 1890, when the Parsi and British communities living in Mumbai were in the need of convenient tiffin delivery service. Mahadeo Bhavaji Bachche was the first dabbawala to start tiffin delivery service to a British man on request.It is actually a delivery system where a dabbawala collects lunch box from a particular place and delivers it to his customer's workplace and again returns it back on the same day. They work on a coding system that helps them to avoid any mistakes.
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