Dan Nelson and his Las Vegas-based special events production company was
producing 'Up, Up & Away!' a dealer appreciation event that would have 350 dealers
and major distributors of Forum Tire products in attendance. The event was taking
place in evening on the driving range of the golf course at the Wynn Las Vegas on the
famous Las Vegas Strip. However, on the day of the event, the tent company Nelson
contracted drove a stake through a sprinkler system water line on the driving range,
creating a pool of mud at the entrance of the main event tent. To make matters worse,
the catering department of the Wynn then got a 1.5-ton forklift loaded with banquet
tables stuck in the mud. With production now an 80 minutes behind schedule, Nelson
and the student must make decisions in a time of crisis.
1. Which stakeholders should you include in making your decision about which
alternative to implement?
2. Using the EMBOK model, in which processes, phases, core values, and
knowledge domains did Nelson make mistakes?
3. What would be your recommendation for solving the major risk management
challenge in this case?
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