Deepa purchases a machine for rs 1.5 crores for a company and found it defective the defect was not rectified in spite of repeated complaints to the company .Suggest to her the appropriate authority where she should file a complaint under
Anonymous:
___k off
go get a life u idiot
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As the machine cost her Rs.1.5 crore, Deepa should file a complaint in the National Consumer Disputes Redressal Commission(national level). This court deals with complaints by consumers who take up claims exceeding the value of Rs. one crore.
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Answer:
Consumer redressal. Every state in India has a district consumer forum court where one can easily file a claim if there is any deficiency in service by a company.
In the present case, Deepa can surely file a complaint in such a court against the company by mentioning all the details of the machine and her correspondence with the company so that effective steps can be taken by the court in favor of her.
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