Question

Deepak purchase a book from a book seller and got the cash memo of ₹ 400 which he paid for the book later he found the actual price is ₹380 but the book seller paste a sticker of ₹400 on the original price. can deepak recover the extra money that he paid ? what are the other option available for him against book seller if he refused to give extra money he paid for that

Answer 1

Answer:

Deepak is a responsible consumer since he has got the Cash Memo for the book he purchased. Cash memo is the proof of purchase. A consumer must have the cash memo to file a complaint in a consumer court. So, Deepak can recover the extra money he paid (Rs. 20) from the book-seller. <br> IF the book-seller refused to give back Rs. 20, Deepak can file a complaint against the book-seller in the District Forum and get reliefs, such as (i) refund of the price and paid for the book (Rs. 400), (ii) payment of adequate costs incurred for filing the complaint.

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