Define Bureaucracy,and discuss it's main features.
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It typically refers to an organization that is complex with multilayered systems and processes. These systems and procedures are designed to maintain uniformity and control within an organization. A bureaucracy describes the established methods in large organizations or governments
Main features:
- division of labour,
- permanence,
- professional management,
- hierarchical coordination and control,
- strict chain of command,
- legal authority.
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