Define conflict and explain its functional and dysfunctional consequences
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Types of Conflict
When most people hear the word conflict, they think of the term in a negative manner. Surprisingly, conflict can actually be a positive within an organization. Conflict can bring about change, improve situations and offer new solutions. Two types of conflict that can occur within a company are functional and dysfunctional. Functional conflict is healthy, constructive disagreement between groups or individuals, while dysfunctional conflict is unhealthy disagreement that occurs between groups or individuals.
When most people hear the word conflict, they think of the term in a negative manner. Surprisingly, conflict can actually be a positive within an organization. Conflict can bring about change, improve situations and offer new solutions. Two types of conflict that can occur within a company are functional and dysfunctional. Functional conflict is healthy, constructive disagreement between groups or individuals, while dysfunctional conflict is unhealthy disagreement that occurs between groups or individuals.
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