Question

Define cost of quality. what are different categories of cost of quality?

Answer 1

Cost of quality is a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization’s products or services, and that result from internal and external failures.

It is of 2 category
1) COPQ (cost of poor quality)
2) COGQ (cost of good quality)

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