Question

define customer and quality of service (no copying from internet plz)

Answer 1

Explanation:

With service, unlike manufacturing, there is no tangible product. ... Accordingly, we can define service quality as “The customer's perception of how well our service meets his or her expectations.” Both the services we deliver and the expectations we help to create are important aspects of quality.

Answer 2

Answer:

We can define service quality as “The customer's perception of how well our service meets his or her expectations.” Both the services we deliver and the expectations we help to create are important aspects of quality.

Explanation:

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