Question

Define knowledge management importance and features

Answer 1

KM provides knowledge which can be embedded in organisational processes. It makes knowledge available for decision-making purposes. Thus it helps to improve organisational efficiency, resulting in reduced costs and increased profits, for the organisation.

Answer 2

Answer:

Knowledge discovery. Combination. Socialization.

Knowledge capture. Externalization. Internalization.

Knowledge sharing. Socialization. Exchange.

Knowledge application. Direction. Routines.

Explanation: