define process assignment
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Process of Defining Assignment Workload
There are two methods for defining workload rules: using predefined workload rules or creating your own workload-rule definitions. This topic discusses how to use both options.
Siebel Assignment Manager provides a set of predefined workload rules that allows you to define workload distribution in assignment rules for employees, positions, or organization.
There are two methods for defining workload rules: using predefined workload rules or creating your own workload-rule definitions. This topic discusses how to use both options.
Siebel Assignment Manager provides a set of predefined workload rules that allows you to define workload distribution in assignment rules for employees, positions, or organization.
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