Question

Define Quality Circles. Discuss causes of quality circle failures.

Answer 1

a group of employees who meet regularly to consider ways of resolving problems and improving production in their organization.

Answer 2

Advantages of Quality Circles are (1) improved communication; (2) management awareness of employee job-related concerns; (3) personal growth and development; (4) enhanced decision making skills; (5) increased individual power; (5) improved motivation; and (6)opportunities for recognition of individual improvement.