Define the rhetorical situation: Who is communicating to whom about what, how, and
why? What was the goal of the communication in each case?
2. Identify the communication error (poor task or audience analysis? Use of
inappropriate language or style? Poor organization or formatting of information?
Other?)
3. Explain what costs/losses were incurred by this problem.
4. Identify possible solutions or strategies that would have prevented the problem, and
what benefits would be derived from implementing solutions or preventing the
problem.
Answers
Answer:
what the of thi are also responsible for delivering it to ensure our is a apendix are you still there is a apendix are given in the formla yes or no aahe he mi
Using the case study as a basis, the following questions are addressed.
Explanation:
1. Define the rhetorical situation. Who is communicating to whom about what, how and why? What was the goal of the communication in each case?
Answer:
In the given case study, the Author is communicating to the audience about an instructional manual that was difficult to understand and so it is failed to communicate the original matter, instead it scared the customers. This manual did not promote the product, which contributed to the loss of a lot of money for Sagatec Software, Inc. This instruction manual was designed to guide customers on how to work with the new word processing program. The manual was difficult for office workers to understand. Afterward, after a survey was conducted, the business journal concluded that the manual was too complicated for the end users. A communication's main purpose is to provide relevant and reliable information that can be decrypted and that will be consumed, digested, and utilized effectively by the targeted interest group without any hesitation on the part of the customer.
2.Identify the communication error (poor task or audience analysis? Use of inappropriate language or style? Poor organization or formatting if information? Other?
Answer:
Communication error in this case study is a result of inadequate analysis of Their Audience. Software Inc failed to realize their audience has varying levels of understanding. Furthermore, the manual was poorly organized and too detailed. Therefore, the instructional manual was difficult to understand and was inappropriate for its target audience.
3.Explain what costs/losses were incurred by this problem.
Answer:
A product campaign failure resulted in reduced revenue for the company. In an effort to correct their mistake, the company paid an expert $350,000 to rewrite the instruction manual.
4.Identify possible solutions to stratifies that would have prevented the problem, and what be benefits would be derived from implementing solutions or preventing the problem.
Answer:
Before the initiative was implemented, internal partners should have been involved in decision-making. This would have given a forum for discussion prior to the start of the programme. Consultation would have allowed the corporation to identify the program's flaws and iron them out before introducing it. Additionally, prior to implementation, consumer study should have been undertaken through surveys to establish the extent of the audience. As a result, the organisation could provide information that is tailored to the audience's abilities.