define the soft skill and explain how de facilite communication
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Answer:
⇒Soft skills are character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered to be a complement to hard skills, which refer to a person's knowledge and occupational skills. Sociologists may use the term soft skills to describe a person's emotional intelligence quotient (EQ) as opposed to intelligence quotient (IQ).
⇒Soft skills complement hard skills which are the occupational requirements of a job and many other activities. They are related to feelings, emotions, insights and(some would say) an’inner knowing’: i.e. they provide an important complement to’hard skills’ and IQ. Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills relate to a person’s ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.