Define the Stratification.
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The arrangement or classification of something into different groups is called a stratification.
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HOLA MATE!
STARTIFICATION--
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Social stratification is a kind of social differentiation whereby a society groups people into socioeconomic strata, based upon their occupation and income, wealth and social status, or derived power.
The aims of this survey was to find outfeatures of customers' satisfaction with public services as well as identify some psychological characteristics of consumers, and evaluate the attitudes of public sector employees towards the causes of customer satisfaction or dissatisfaction.
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