define the term quality
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Quality could be defined as a basic tool for a natural property of any good or service that allows it to be compared with any other good or service of its kind. The word quality has many meanings, but basically, it refers to the set of inherent properties of an object that allows satisfying stated or implied needs
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Quality is doing the right things right and is uniquely defined by each individual. — A product or process that is Reliable, and that performs its intended function is said to be a quality product.
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