Defines quality. What are the different characteristic of quality?
Answers
Car quality
There are many definitions of quality. Some are more related to objective facts while others to more subjective feelings, but they are interdependent. If you look in a dictionary, you will find several definitions. In addition, every quality expert defines it in different way depending on their environment and criteria.
Quality could be defined as a basic tool for a natural property of any good or service that allows it to be compared with any other good or service of its kind. The word quality has many meanings, but basically, it refers to the set of inherent properties of an object that allows satisfying stated or implied needs.
Furthermore, the quality of a good or service is the perception that a customer has about it. It is a consumer’s mind-set who accepts a specific good or service and acknowledges its ability to meet his or her needs.