Question

Defining five levels of SLA security controls each from 98.9 to 98.5 respectively to control penalty risk must be a part of

Answer 1

Service level Agreement (SLA) is an agreement or contract signed between a service provider and its internal or external customers. The SLA lays down certain rules which the business groups must follow, failing which, action might be taken.

While setting up an SLA with a customer, it is important that expected results, timetables, allowed delays etc. be informed beforehand itself. If any of the rules are violated, it is termed a breach of contract and disciplinary measures will be initiated.

SLA security controls refer to the leasing of security from a service provider to an external organisation. Keeping a five point level in mind, risks must not affect the output and performance of either the service provider or the employing organisation. If unnecessary risks which result in considerable losses are reported, the contract will be terminated and a penalty will be levied based on the SLA.

Answer 2

SLA: An agreement or a contract signed between a service provider and their internal or external customers is called Service Level Agreement.  

It lays the rules with which the business groups must follow. Failure in the following of the rule might result in legal action taken.

If the security parameter is set at 98.5 and it goes below 98 necessary penalty has to be paid and actions much be taken against it according to the agreement which must be a part of Architectural Risks.

The client should provide the security control parameter to avail the services of the provider. Failure to meet the requirement will result in penalty risk.

Hence, the answer is Architectural Risks.

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