Defining reflection and learning for an organization
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· Reflective management control defines the strategy, structures, routines and procedures for individuals and groups to practice reflection in their everyday work. It also means that the MCS should be flexible, so that new learning and interpretation are allowed to change the control in use
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An idea or product is conceived, the company creates the idea or product, then the company must reflect. It is through this reflection of both process and outcome that learning will occur. In addition to those actions, there are three key processes that occur in organizational learning: Knowledge creation.
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