Question

Definition of critical incident method of performance appraisal

Answer 1

The critical incident method of performance appraisal involved identifying and describing specific events (or incidents) where the employee did something really well or something that needs improvement. It's a technique based on the description of the event, and does not rely on the assignment of ratings or rankings, although it is occasionally coupled with a ratings type system.

Answer 2

Explanation:

QUESTION

Definition of critical incident method of performance appraisal.

ANSWER

The Critical Incident Method of Performance Appraisal is defined by the Usability Body of Knowledge as a method of gathering facts (incidents) from domain experts or less experienced users of the existing system to gain knowledge of how to improve the performance of the individuals involved.