Question

________ departmentalization is based on the product or customer flow through the organization

Answer 1

Process of departmentalization is based on the product or customer flow through the organization.

The nature of departments will depend on either the method of the production of the good.

The lengthier the process and the stages of production the more are the departments.  

Customers also play an important role in the departmentalization process in any business firm or organisation.

Answer 2

Process departmentalization is based on the ‘product or customer flow’ through the organization.

Explanation:

• Process departmentalization is the method of implementing a certain process through an integrated set of activities placed in different groups or in certain specific functional areas which are different from each other.  

• The different groups of departmentalization are functional, product, customer, geographical and process areas.  

• Departmentalization is the process of grouping jobs together. The ‘jobs are grouped’ according to the tasks required in the case of ‘functional departmentalization’.

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