Describe any situation in your life where you have use all type of communication?
plz help me it is a project work at least 1 page
Answers
Answer:
During my summer holidays, I needed to earn extra money to fund my studies. I took a role at JKN holidays. The company runs a leading seaside resort with a range of activities on offer such as water skiing and snorkeling. It was recently awarded Best UK resort in the South West. We regularly had bucket loads of people from across the world visiting us that we needed to deal with. Many didn’t speak English which was really difficult. When this happened, I would always do my best to communicate clearly with them. Having worked with people from around the world on a regular basis, I was used to the issues and difficulties that arose. In these situation, I think it is important to speak slowly.
or
While working as a holiday rep at JKN holidays, we received 80 overseas visitors during one of my shifts. I had to communicate the sign-in process and had to allocate rooms. My first action was to find the tour leader and I established she spoke a little English. She agreed to translate. I stood on a box so that the whole group could see me. I smiled and made eye contact with everyone and ensured my language was simple and clear. I also paused to enable the tour leader to translate. I used props to aid understanding. For example, I indicated where the visitors should sign forms by holding up the form and pointing. I also showed the visitors how the locker keys system worked through a practical demonstration. As a result of my flexibility and effective communication, all our visitors completed the sign in procedure and were allocated rooms within our normal sign in target time.
hope this helps you!!!