Question

Describe poor service delivery

Answer 1

The findings showed that the major causes of poor service delivery are councilor interference and political manipulation, corruption and lack of accountability and transparency, inadequate citizen participation, poor human resource policy, failure to manage change, lack of employee capacity, poor planning, and poor ...

Answer 2

Poor System Delivery:

• Poor service delivery means not availing the required services for the amount paid.

• Poor service delivery in cities must be disclosed.

• Crime has been criticized for poor service delivery but we need to understand it is not the only problem.

• There can be major reasons for poor service delivery. It can be due to a lack of transparency or accountability. Even it could be attributed to poor human resource management.

• Poor service also means failure on the part of a company in responding to the complaints or queries of customers. The reputation of an entity takes a beating with a poor service delivery module.

• The way to beat them is by empowering your customers and providing them with necessary knowledge .

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