describe standard operation procedure SOP of the firm
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An SOP, or Standard Operating Procedure, is merely a documentation of how a process works. SOPs work best as a step-by-step list of procedures that anyone can follow with a bit of training. Companies develop SOPs for a variety of reasons.
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An SOP is a procedure specific to your operation that describes the activities necessary to complete tasks in accordance with industry regulations, provincial laws or even just your own standards for running your business. Any document that is a “how to” falls into the category of procedures.
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and it's not operation its operating
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