Describe the organizational structure of bec. What departmentalization approach does the company use? What are the pros and cons of this structure for bec?
Answers
BEC is pioneer in providing employee assistance services or program (EAP) in China since 2001. BEC is a leading firm in providing EAP as it has highly qualified employee. BEC serves its customers to provide their employees with psychological assistance to increase job satisfaction and reduce stress. Currently the business of BEC is growing but it has limited resources and limited employees which is increasing the pressure on existing employees. The types of job handled at BEC include interviewing customer employees, designing the project planning, face-to-face and telephonic consulting, designing promotional brochures, etc. At present BEC has adopted matrix organizational structure. Thus, company requires hiring more qualified employees and changing the current organizational structure.