Describe the roles and responsibilities of computer personnel in society with suitable examples.
Answers
Answer:
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Explanation:
COMPUTER SUPPORT:
SPECIALISTS COMPUTER SUPPORT :
✨Provide technical assistance, support, and advice to customers and otherusers.
✨This occupational group includes
technical support specialists and help-desktechnicians.
✨These troubleshooters interpret problems and provide technical support forhardware, software, and systems.
✨They answer telephone calls, analyze problems by using automateddiagnostic programs, and resolve recurring difficulties.
✨Support specialists may work either within a company that uses computersystems or directly for a computer hardware or software vendor.
✨Increasingly, these specialists work for help-desk or support services firms,for which they provide computer support to clients on a contract basis.