Question

Describe the three phases of an outsourcing process

Answer 1

1. Establish Contact     You fill the inquire form

     The sales team calls or emails you

2. Requirement Analysis       High level understanding of requirements
       Ballpark estimate (where possible)
       Approval to go ahead
       Detailed understanding of your requirements
       Execute a pilot project (if required)

3. Pricing and Contracting      Confirm pricing
      Proposal where required
     Contracting & SLA sign-off

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