Business Studies, asked by anujssmishra8703, 1 year ago

Describes the journey of describing the needs of the customer to delivering the final solution

Answers

Answered by kumarawadheshnwd
4

Explanation:

It's a smooth journey for me.. Bcz if I know then answerd and I don't know then I easily say I can't. Don't bluff anyone bcz if you kept anyone in darkness then you could not succeed. As I let. So in business you should take risk in other word you have an art of taking risk.... That's so simple...

Thnxx

Answered by arshikhan8123
0

Answer:

Journey Map

Explanation:

  • These maps, which can be infographics, pictures, diagrams, and other nice stuff, are a concise visualisation of an end-to-end client experience.
  • A customer journey map shows all the touchpoints and locations where customers interact with your brand, whether they do so online or in person.
  • They also assist you in viewing your company's processes, products, and brands through the eyes of your target market, enabling you to picture the customer's actual path through the funnel.
  • A customer journey map can be of 2 types-Current State Journey Mapping and Future State Journey Mapping.
  • Customer journey maps give companies a path into the minds of their clients, giving them important insight and understanding into typical client problem issues.
  • Additionally, they assist brands develop empathy for consumers by better understanding their needs and feelings.

Hence, we can say that a Journey Map describes the journey of describing the needs of the customer to delivering the final solution.

#SPJ2

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