Describes the journey of describing the needs of the customer to delivering the final solution
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Explanation:
It's a smooth journey for me.. Bcz if I know then answerd and I don't know then I easily say I can't. Don't bluff anyone bcz if you kept anyone in darkness then you could not succeed. As I let. So in business you should take risk in other word you have an art of taking risk.... That's so simple...
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Answer:
Journey Map
Explanation:
- These maps, which can be infographics, pictures, diagrams, and other nice stuff, are a concise visualisation of an end-to-end client experience.
- A customer journey map shows all the touchpoints and locations where customers interact with your brand, whether they do so online or in person.
- They also assist you in viewing your company's processes, products, and brands through the eyes of your target market, enabling you to picture the customer's actual path through the funnel.
- A customer journey map can be of 2 types-Current State Journey Mapping and Future State Journey Mapping.
- Customer journey maps give companies a path into the minds of their clients, giving them important insight and understanding into typical client problem issues.
- Additionally, they assist brands develop empathy for consumers by better understanding their needs and feelings.
Hence, we can say that a Journey Map describes the journey of describing the needs of the customer to delivering the final solution.
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