Question

Diagonal communication its advantages and disadvantages

Answer 1

Diagonal Communication is the communication held between different structures of a business firm. It is the communication between the higher and lower sectors of a business firm. It is also known as cross-functional communication.

There are both advantages and disadvantages of diagonal communication. 

(i) Advantages: The advantages of diagonal communication are: 

                 (a) It ends communication barriers between the higher and                            lower sectors of a business. 

                 (b) It increases the efficiency and speed of the labour if                                  positive relations are created.
 
                 (c) It can be used as a team build up/motivational tool.

                 (d) It helps in challenge and production management of the                          firm. 

Disadvantages: The disadvantages of diagonal communication are: 
                 
                 (a) It can increase competitiveness as more information of                            ongoing production is given.

                 (b) It may consume time of the employees; for example work                         chat groups don't have details of work assignments etc                             and they consume time as well. 

                 (c) Time consumption may also lead to inefficiency. 

                 (d) Due to lack of proper communicative skills of employees,                         misunderstandings might arise.

Answer 2

The disadvantages of oral channels of communication are that they: . are not open to everyone - established researchers have access to good networks of contacts, but these usually take time to cultivate . can lead to misconceptions because the information is sometimes incomplete (lack of detail etc.) . are difficult to maintain and therefore unstable . it can also lead to mis belief,as oral promises do not lend any where . as a human nature one can make mistake in spelling something different which can sometimes leads to major mistake