dialogue between shopkeeper and customer to return defective phone
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customer:good morning sir
shopkeeper:good morning.How can I help you
customer:I want to exchange this computer
shopkeeper:what is wrong with this computer?
customer:it doesn't work properly.
shopkeeper:can I repair it for you?
customer:no.I want to exchange it.
shopkeeper:do you have bill and warranty sir?
customer:yes.I have the bill and warranty.
shopkeeper:then I may be able to replace it after contacting the firm.
I hope this answer is helpful..........
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