Question

dialogue for complaining poor service quality and food quality to hotel manager

Answer 1

You: Excuse me, I am not satisfied with your services.

Manager: I am sorry for the inconvenience. Kindly let me know what things you found not up to the mark!

You: Everything! The food was bad, oily, and stale; the rooms are stinky; the washrooms are horrible; and the rates are so high.  

Manager: I am exceedingly sorry for all this. I will reconsider the rates being charged to you. I will also shift you to a new room. I assure you the food will be better.  

You: Thanks! I will be grateful.