Dialogue writing .. answer this question ❓ don't spam ...fast ⏩ it's assignment..
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Take a beat, watch your tone, and other techniques to deal with a challenging line of questioning.
How To Successfully Respond To A Question You Really Don’t Want To Answer
[PHOTO: MARK HUNT/ISTOCK]
BY STEPHANIE VOZZA4 MINUTE READ
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If you watched the presidential debates, you may have come to the conclusion that answering questions is optional. If you don’t want to provide an answer, simply insert your own topic and carry on.
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When you’re at work and your client or boss asks a question, however, it’s not always smart to change the subject and promote your own agenda. Questions need to be addressed.
The right strategy to do that without sounding like a politician, says Stan Steinreich, president and CEO of Steinreich Communications, a New York City-based public relations firm that specializes in crisis management, “is not to dodge, but rather to satisfy the questioner.”
From politely declining, to giving information you are willing to share, here are nine ways to address a question you don’t want to answer.
1. MAKE SURE YOU UNDERSTAND THE QUESTION
People are not always exact or clear about their language, and it’s easy to assume what you think they’re asking, says Jay Sullivan, author of Simply Said: Communicating Better At Work And Beyond.
“The first thing to do is clarify the question,” he says. “You don’t want to dance around an answer and then have the person say, ‘No, that’s not what I’m asking. I’m asking something different or simpler.’ Make sure you’re getting the question right,” Sullivan advises.
Steinreich says this strategy mimics what most of us learned in grade school about inserting portions of the question in our answers, but adds a caution. “This strategy is treacherous when you are asked a negative question,” he says, “One of the most important things to remember is to never repeat the negative language of a question.”
2. TAKE TIME TO RESPOND
If you’re asked a difficult question, give yourself a few minutes to determine how you want to respond, says Sullivan. “Take thinking time,” he says. “You’ll notice that when the presidential candidates don’t answer the question they’ll repeat or rephrase the question as a lead in. If they do it well, the stall gives an opportunity to think of ways to reposition the information.”
3. ANSWER PART OF THE QUESTION
If you don’t want to answer the entire question, find a part that you can address, says Sullivan.
“You can say, ‘I appreciate that this is of interest, right now. Let’s focus on this part,’” he says. “Briefly answering part of the question may be enough to assuage and satisfy them.”
Customer: Hi, I need to open an account in your bank so could you please guide me for that?
Bank Manager: Sure Sir, I will be guiding you regarding the formalities to be completed for opening an account.
Customer: Let me know what all details are required for that.
Bank manager: You need to fill the form and submit the same at counter 5.
Customer: What all ID proofs do I need to submit?
Bank manager: You need to submit one hard copy each of your address proof, your electricity bill, and your aadhar card.
Customer: But the electricity bill is generated on my father’s name.
Bank Manager: In that case, you can submit your license and your previous bank details.
Customer: Will my previous bank transaction statement work?
Bank Manager: Yes, it will work.
Customer: And where I need to submit all my details?
Bank manager: At the same counter. You need to attach all these documents with the form.
Customer: How much cash I need to deposit at the time of opening an account
Bank Manager: You will have to deposit at least 500 INR at the time of account opening.
Customer: Will I get the debit card and the checkbook on the same date?
Bank manager: No It will take a week and it will be sent to the address mentioned in the form.
Customer: Okay Sir, thank you so much.
hope this helps you bhai
#Dad of devil here