Business Studies, asked by Preety9141, 11 months ago

Difference between bank products and services

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Answered by Anonymous
3

Answer:

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Answered by Tigresses
0

Answer:

Product :-

  1. Product Service
  2. A product is tangible, it is physical and can be held, seen and movable
  3. Product value is derived by the customer
  4. Customer care of the product is limited
  5. A product can be stored for future use
  6. A product can be owned
  7. The quality of a product depends its nature
  8. A product can be returned to the seller
  9. The billing process of a service is a once off transaction
  10. It is easy to compare quality of products.
  11. Products can be quantified numerically

sevice:-

  1. A service is intangible, can only be felt and and not touched
  2. Value of service is offered by the service provider
  3. Customer care forms critical component of marketing a service
  4. A service is perishable and cannot be stored for later use or sale
  5. A service cannot be owned by the consumer once payment has been made
  6. Quality of a service depends on the service provider who shapes it
  7. A service cannot be returned to the seller
  8. Billing process can be continuous in the form of subscriptions for services rendered
  9. It is difficult to compare the quality of services offered
  10. Services cannot be quantified in terms of numbers
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