Question

Difference between functional and dysfunctional conflict management

Answer 1

Functional conflict versus Dysfunctional Conflict

1. Functional Conflict that supports the goals ofthe group and improves its performance.

1.Dysfunctional Conflict Conflict that hinders group performance.

2.  serves the organization interest

2. organization’s interests threatens organization’s interests

3•  Functional Conflict is commonly referred to as constructive or cooperative

3• Dysfunctional Conflict Wastes the organization’s conflict resources and is counter productive.