Question

difference between Garranty and warranty

Answer 1

Guarantee : Customer Care can repair your faulty products (if is it possible) , if they changed any part's to repair product they won't charge you for the same or they can give you totally new product against your guarantee claim. ( Usually they offer 12 months guarantee as a standard on there products and most often if you get falulty piece they don't bothered to repair falulty piece and issue you completely new piece/product.)

Warranty : In these term you will only get limited support on your product. It's not benificial as “guarantee”. (Mostly from 6 months to 12 months not more ) also there are lot of terms and conditions while claiming the warranty. They will repair your product but if any parts needs to be changed they will charge you for the same. ( In these term they refused to give you completely new product against your claim by showing you terms and conditions mannual)