Difference between incident and problem and change
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★ Reactive management occurs when problems have already caused incidents and steps must be taken to resolve the current incident and prevent future incidents.
★ Change management is the process of making changes to the IT infrastructure in a standardized and systematic manner.
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Sameer here ✌️✌️✌️
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★ Reactive management occurs when problems have already caused incidents and steps must be taken to resolve the current incident and prevent future incidents.
★ Change management is the process of making changes to the IT infrastructure in a standardized and systematic manner.
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