Difference between right to be heard and right to represent
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Answer:
>>>>Right to redressal-
>>Right to seek redressal refers to the right to seek compensation due to damage caused by unfair trade practices and exploitation. The compensation awarded depends on the degree of damage.
>>Consumers have the right to get their claims settled in their favour in case of being cheated and exploited by the producers.
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>>>Right to represent-
>>>This right provides consumers the right to represent their own case in the court without the help of a lawyer.
>>>There is a three-tier quasi-judicial machinery at district, state and national levels.There are various organisations known as Consumer Forums or Consumer Protection Council,to guide consumers on how to file cases in the consumer courts, they also represent individual consumers in the consumer courts.
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