Question

Differentiate between a Call Center and a BPO. Mention atleast three differences.​

Answer 1

Answer:

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Explanation:

The key difference is a BPO Company performs back office tasks of any business like customer support or accounting functions, whereas a Call Centre Company handles just telephone calls. BPO: The process of outsourcing a specific function of any business to a third party is Business Processing Outsourcing.

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