Digital payments fraud shoots up as consumers prefer UPI, cards. Collect the media news about digital payments fraud happening in India for the period between 1st Jan 2020 to 1st July 2020.
How does this happen? What types of fraud are there? Explain in detail with evidence mentioning the source, place and date of event.
Answers
Answer:
Nearly one-third of the consumers have been a recent victim of a card or digital payment fraud or know someone among their immediate family or friends who has. Among them, 17 per cent of those frauds have been within the last month.
As digital transactions are being preferred over cash for being a contactless mode of payment amid coronavirus concern, the fraud cases related to digital payments have also significantly increased. Nearly half of the Indian consumers are more concerned about digital payments fraud now than when the novel coronavirus first emerged, according to a study by a UK-based market research firm YouGov and NASDAQ-listed ACI Worldwide. Nearly one-third of the consumers (31%) have been a recent victim of a card or digital payment fraud or know someone among their immediate family or friends who has. Among them, 17 per cent of those frauds have been within the last month, the report added.
The disruption caused by the COVID-19 pandemic provides another opportunity for fraudsters to dupe unsuspecting consumers, said Kaushik Roy, vice president & country leader – South Asia, ACI Worldwide. However, it is encouraging that consumers are showing heightened awareness of digital payment fraud and a willingness to adapt behaviors, he added. Amid the coronavirus scare, the efforts to encourage contactless digital payments over cash as a hygiene measure have led to an increase in digital payments due to which around 32 per cent of the consumers have increased their usage of digital payments via credit and debit card, mobile wallet and other UPI-based payment methods.
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