disadvantages of online shopping
Answers
The major disadvantages of online shopping are as follows.
Delay in delivery. ...
Lack of significant discounts in online shops. ...
Lack of touch and feel of merchandise in online shopping. ...
Lack of interactivity in online shopping. ...
Lack of shopping experience. ...
Lack of close examination in online shopping. ...
Frauds in online shopping.
hope it will help you......
Explanation:
Disadvantages of online shopping:
Ease of use is the prime reason that drives the success of e-commerce. Though internet provides a quick and easy way to purchase a product, some people prefer to use this technology only in a limited way. They regard internet as a means for gathering more information about a product before buying it in a shop. Some people also fear that they might get addicted to online shopping.
The major disadvantages of online shopping are as follows.
1. Delay in delivery
Long duration and lack of proper inventory management result in delays in shipment. Though the duration of selecting, buying and paying for an online product may not take more than 15 minutes; the delivery of the product to customer’ s doorstep takes about 1-3 weeks. This frustrates the customer and prevents them from shopping online.
2. Lack of significant discounts in online shops
Physical stores offer discounts to customers and attract them so this makes it difficult for e-tailers to compete with the offline platforms.
3. Lack of touch and feel of merchandise in online shopping
Lack of touch-feel-try creates concerns over the quality of the product on offer. Online shopping is not quite suitable for clothes as the customers cannot try them on.
4. Lack of interactivity in online shopping
Physical stores allow price negotiations between buyers and the seller. The show room sales attendant representatives provide personal attention to customers and help them in purchasing goods. Certain online shopping mart offers service to talk to a sales representative,
5. Lack of shopping experience
The traditional shopping exercise provides lot of fun in the form of show-room atmosphere, smart sales attendants, scent and sounds that cannot be experienced through a website. Indians generally enjoy shopping. Consumers look forward to it as an opportunity to go out and shop.
6. Lack of close examination in online shopping
A customer has to buy a product without seeing actually how it looks like. Customers may click and buy some product that is not really required by them. The electronic images of a product are sometimes misleading. The colour, appearance in real may not match with the electronic images.
People like to visit physical stores and prefer to have close examination of good, though it consumes time. The electronic images vary from physical appearance when people buy goods based on electronic images.
7. Frauds in online shopping
Sometimes, there is disappearance of shopping site itself. In addition to above, the online payments are not much secured. So, it is essential for e-marketers and retailers to pay attention to this issue to boost the growth of e-commerce. The rate of cyber crimes has been increasing and customers’ credit card details and bank details have been misused which raise privacy issues.
Customers have to be careful in revealing their personal information. Some of the e-tailers are unreliable.
The disadvantages of online shopping will not hinder its growth, Online shopping helped businesses to recover from the recession.
Merchants should pay attention to the stumbling blocks and ensure secure payment system to make online shopping effective, The following advice may be followed by the E-merchants and by the online shoppers.