Discuss any five guidelines that we need to follow while troubleshooting the hardware problem.
Answers
Some things to keep in mind while troubleshooting a
hardware problem are:
1. Check the cables - If you have trouble with a
particular piece of computer hardware like the monitor or keyboard check if all
the cables are connected properly.
2. Restart the computer - Restarting the computer can
solve a number of basic computer problems.
3. Note the error messages - If the computer gives an
error message write down all the information that is given in it. You can use
this information to find the remedy from other people who get the same error
message.
4. Write down the steps you take to rectify the problem -
Write down all the steps you take while troubleshooting. This will help you to
remember what you have done. You can avoid making the same mistakes. It will
also be useful when you take help from others. They will know exactly what you
have done already.
5. Use the process of elimination - Make a list of things
that could be causing the problem. Then test them one by one and eliminate
them. In this way you can identify the source of the problem.