Discuss how Knowledge Management practices helps globally dispersed organizations deal with challenges.
Answers
Answer:
KM is more relevant to enterprises that are operating in knowledge intensive areas. Consulting firms are the ultimate example of organization selling knowledge directly. However, there are certain indicators for an organization's ability to create, disseminate and apply knowledge. Dermarest (1997) identified six key questions an organization has to answer to participate in KM effectively.
In summary, they relate to:
1. The culture, actions and beliefs of managers about the value, purpose and role of knowledge;
2. The creation, dissemination and use of knowledge within the firm;
3. The kind of strategic and commercial benefits a firm can expect by the use of effective KM;
4. The maturity of knowledge systems in the firm;
5. How a firm should organize for KM;
6. The role of information technology in the KM program.
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