Business Studies, asked by shareennisha9917, 1 year ago

Discuss how personalization and customization help companies improve customer service?

Answers

Answered by salmankhanhero
0

The difference between personalization and customization lies with who is making the changes. Users customize products or services to fit their own needs. Great companies personalizetheir products, services and communications for a user. Personalization is achieved through customer data and predictive technology.

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