Question

Discuss service design and standards.

Answer 1

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The employee performance depends on various factors.

Service Design identifies service requirements and devises new service offerings as well as changes and improvements to existing ones.

Service Level Management is also responsible for ensuring that all Operational Level Agreements and Underpinning Contracts are appropriate, and to monitor and report onservice levels.

Answer 2

Explanation:

The employee performance depends on various factors.

Service Design identifies service requirements and devises new service offerings as well as changes and improvements to existing ones.

Service Level Management is also responsible for ensuring that all Operational Level Agreements and Underpinning Contracts are appropriate, and to monitor and report onservice levels.