Question

Discuss the advantages and disadvantages of using guest comment card in restaurant​

Answer 1

Answer:

Guest Comment cards give restaurants an idea of what their customers enjoy and do not like. It allows the customer to share their experience anonymously so they can share their experience. The disadvantage is that most people only fill them out if their experience was amazing or a very bad experience....

Answer 2

We are asked to discuss the advantages and disadvantages of using the guest comment card. The advantages and disadvantages of using the guest comment cards are as under:

• Usually, when we eat at a restaurant we are provided with a guest comment card.
• In this card, we are asked for some personal information like name, and email address along with some information about the food that we ate.
• The advantage of using this card is the hotel comes to know whether the guests liked the food or not.
• If they like the food if there is any way they can improve their service?
• If they did not like the food what can be done to change their food?
• Was the food too spicy or salty so these changes can be bought about in the menu,
• The major disadvantage is that most customers do not feel like filling out these cards.
• Even if they fill out these cards sometimes they give the wrong information.
• Sometimes even the hotel management feels that why should they change themselves from the viewpoint of some customers.

PROJECT CODE: #SPJ2

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