discuss the business communication process with an example
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The Definition. Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
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Kreitner, Business Communication process is a chain made up of identifiable links. This chain includes sender, message, encoding, receiver, decoding and feedback.” According to S.K. Kapur, “The Communication process is the method by which the sender transfers information and understanding to the receiver.” The process of communication refers to the transmission or passage of information or message from the sender through a selected channel to the receiver overcoming barriers that affect its pace. The process of communication is a cyclic one as it begins with the sender and ends with the sender in the form of feedback.
For example, channels of communication include speaking, writing, video transmission, audio transmission, electronic transmission through emails, text messages and faxes and even nonverbal communication, such as body language.